technology

Financial Services

Our prediction products enable real-time predictive and prescriptive analytics so Retail, Commercial Banks and Insurers can make optimal decisions at scale.

WQP Prediction Products in Action

How We Build Our Products

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Use Cases

Identify the toughest challenges facing business leaders in consumer goods and frame them as prediction problems.

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Proprietary Assets

Leverage our Global Research Network™, repository of alternative data, Predict-Optimize-Simulate™ process and the Quanto™ Platform.

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Results

Deliver accurate, actionable, accessible SaaS products driving real impact across the organization.

WQP Product Suite

Marketing & Sales

Identify the most valuable individual prospects and their likely conversion rates, while predicting the market potential of entire segments

Set the optimal price for selected products advertised or sold online according to the individual customer elasticities and preferences

Maximize the ROI and conversion rates from specific advertising campaigns

Predict the incremental impact of each marketing channel and optimize the allocation of budgets

Customer Service

Predict the total discounted revenues or profits generated by individual customers over their expected lifetime with the bank

Predict which existing customers are most likely to purchase additional products or are most likely to upgrade existing products

Detect and anticipate customers most likely to cancel and identify key drivers that increase customer satisfaction and retention

Maximize customer satisfaction through personalizing service, recommending optimal time, channel, product and way of interaction

Product Management

Predict customer payment behaviour and expected amount and type of payments due over a selected time period

Optimize price of loans offered to individual customers to maximize conversion and overall value generated

Predict conversion and value generated from beyond banking products for existing customers

Optimize and automate decision-making of high-frequency, low-complexity steps in the loan origination process

Risk management

Predict the likelihood of customers defaulting on loan products to improve the accuracy of loan application decisions

Predict default likelihood of customers on an ongoing basis to identify newly arising non-payment risk and allow for preemptive mitigating actions

Identify and uncover fraud and other irregularities to prevent financial loss both for customers and the bank

Optimize debt collection and customer service steps to achieve maximum value in debt collection processes

Marketing & Sales

Identify the most valuable business prospects and their likely conversion rates, while predicting the market potential of entire segments

Set the optimal price for selected products advertised or sold online according to the individual customer elasticities and preferences

Predict the optimal distribution and priorities of the sales force to maximize reach and sell in

Predict the incremental impact of each marketing channel and optimize the allocation of budgets

Customer Service

Predict the total discounted revenues or profits generated by business customers over their expected lifetime with the bank

Predict which existing customers are most likely to purchase additional products or are most likely to upgrade existing products

Detect and anticipate customers who are most likely to cancel their insurance policies and identify key drivers that help increase customer satisfaction and retention

Maximize customer satisfaction through personalizing customer service and interactions with individual business customers, recommending optimal time, channel, product and way of interaction

Product Management

Predict business payment behaviour and expected amount and type of payments due over a selected time period

Predict cash position and cash flow for individual business customers to identify major events impacting the course of those businesses and help prioritize service and sales activities

Predict conversion and value generated from beyond banking products for existing customers

Optimize and automate decision-making of high-frequency, low-complexity steps in the loan origination process

Risk Management

Predict the likelihood of business customers defaulting on loan products to improve the accuracy of loan application decisions

Predict default likelihood of business customers on an ongoing basis to identify newly arising non-payment risk in the future and allow for preemptive mitigating actions

Identify and uncover fraud and other irregularities to prevent financial loss both for business customers and the bank

Optimize debt collection and customer service steps to achieve maximum value in debt collection processes

Customer Value

Detect and anticipate customers who are most likely to cancel their insurance policies and identify key drivers that help increase customer satisfaction and retention

Predict which existing customers are most likely to purchase additional products or are most likely to upgrade existing products

Identify the drivers of NPS and CSAT to predict and optimize customer experience and personalize customer service

Identify products or services that existing customers will buy with the highest likelihood at a given point in time

Marketing

Identify the most valuable individual prospects and their likely conversion rates, while predicting the market potential of entire segments

Predict the incremental impact of each marketing channel and optimize the allocation of budgets

Maximize the ROI and conversion rates from specific advertising campaigns

Predict the impact of latest trends in customer opinions, responses and social media feeds on customer satisfaction and the demand for insurance products

Sales

Predict the demand for current and potential products by geography and customer segments to define sales and marketing strategies

Identify and source sales leads to allow the sales force to target customers with the highest likelihood of conversion

Predict the optimal distribution and priorities of the sales force to maximize reach and sell in

Identify most important information items on businesses and talking points for sales personnel ahead of customer meetings to improve conversion and customer service

Pricing and Underwriting

Predict claims cost for insurance policyholders at a micro-segment level to optimize technical pricing

Optimize final pricing by identifying the price elasticity of individuals for given insurance products

Identify fraudulent customer behaviour and transactions to increase positively determined identity theft cases

Automate a significant proportion of the underwriting process to free up the capacity of underwriting experts, allowing them to focus on more complex underwriting decisions

Claims Handling

Identify and uncover fraud or fraud-likely claims through finding patterns in new types of claim-fraud or by identifying previously spotted types of fraud

Determine likely cost of insurance claims through images submitted by claimants

Automate simple claims handling processes to free up the capacity of claims experts, allowing them to focus on more complex claims decisions

Predict the cost and urgency of claims to prioritize resources and customer service

Delivering Predictions

Our prediction products will always be the most accurate, actionable, and accessible in the industry.

Accurate

Global Research Network of top data scientists create hundreds of models per prediction problem.

3rd Party Data leveraged
extensively reveals insights
for customers on day 1. 

Actionable

Predict-Simulate-Optimize™ methodology enables 'what if' scenario planning and prescriptive capabilities.

Top Industry Experts ensure the right use-cases are addressed and tailor the output to customer's specific needs.

Accessible

Intuitive Front End empowers customer's teams with fully self-service predictions, insights and recommendations.

Internal Platform provides a powerful back-end architecture to ensure time-resilient output at scale.

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